Share details about your shipping policies, item returns, or customer service.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We ship Monday through Friday.

Orders placed before 2:00 PM MST are typically processed the same business day. Orders placed on the weekend will be shipped on Monday.

Most orders ship within 24 hours, though please allow up to 1 business day for handling.

Standard Shipping: 2–5 business days

Express Shipping: 1–2 business days
Delivery times vary based on your location within the United States.

We ship from Eagle, Idaho.

Yes, we offer free shipping for large domestic orders. Currently, we ship free on orders over $100.00, but occasionally offer free shipping on all orders.

At this time, we only ship within the United States.

A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.

A refund request can be submitted within a month after the purchase is made.

In the case when the product and packaging are unopened and undamaged, you are eligiblefor a full refund.

In the case when the packaging has been opened and the product has been used, you are eligiblefor a partial refund.

In the case when a product has been damaged in transit, we will submit a claim to our insurance and refund you.

If there is a manufacturing error, we will you are eligible for a full refund.

Please check our Terms of Service to see if you're eligible for a refund.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer unless there is a manufacturer's defect or there was an error by our shipping department.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.